About Pulsar LifeStyle
Good tech shouldn't cost a month's salary
We started in Karachi in 2023 with one simple frustration: accessories that die in two weeks, sold by people who vanish the moment something goes wrong. So we built the opposite.
60,000+Orders delivered
4.7★Average rating
120+Cities covered
1 yearWarranty on everything
Our story
It began with one bad pair of earbuds
In early 2023 one of us bought a well-reviewed pair of wireless earbuds from a local marketplace. Eleven days later the right bud stopped charging. The seller blocked the number.
That is a story almost every buyer in Pakistan can tell. We thought the fix was obvious — import a small batch yourself, use them for weeks before selling any, and stand behind them afterwards. That first shelf in Saddar had exactly four products on it.
"We would rather sell thirty things we trust than three hundred we have never opened."
Three years on, the catalogue has grown and the warehouse has moved, but the rule has not changed.
How we got here
From one shelf to 120 cities
2023
Four products, one shelf
Started in a small unit in Saddar, Karachi with two earbud models and two cables. Every order was packed by hand and delivered by us.
2024
Nationwide courier and cash on delivery
Partnered with national couriers so buyers outside Karachi could pay only when the parcel reached their door. Orders crossed 10,000 that year.
2025
Our own service counter
Opened a walk-in counter for warranty claims and exchanges — no courier back-and-forth, no waiting weeks for a replacement.
2026
pulsar.pk goes live
Moved from social selling to a proper storefront, with order tracking, online warranty claims and a catalogue built around what people actually reorder.
Our standard
Nothing gets listed until we've lived with it
Every product spends at least two weeks with our team before it reaches the catalogue. Battery claims get measured with a timer, not copied off the supplier's sheet.
- Call quality tested on real roads, not in a quiet room
- Battery timed from full charge to empty, twice
- Chargers checked on unstable voltage before approval
- If a sample fails, it does not get listed — even at good margin
What happens after you order
Four steps, no surprises
Order placed
Instant confirmation
You get an SMS with your order number right away. High-value orders get a quick confirmation call.
Packed
Checked before sealing
Every unit is powered on and inspected before the box is taped. Accessories and warranty card counted.
Dispatched
Tracking sent to you
Karachi before 3 PM ships same day. Other cities in 2–4 working days, with a tracking link by SMS.
After delivery
We stay reachable
One year of warranty and a WhatsApp line that answers. Your order number is all you need to claim.
What we stand by
Four promises we don't bend
Warranty we actually honour
One year on every product. No receipt hunting — your order number is enough. Claim online or walk into the Karachi counter and leave with a replacement.
Honest pricing
No inflated "original price" to fake a bigger discount. When we say Rs 2,000 off, the product genuinely sold at the higher price first.
Support in your language
WhatsApp or call us in Urdu or English, 10 AM to 9 PM, Monday to Saturday. A person replies — not a bot loop that asks you to press 4.
Specs that match reality
If a power bank gives three phone charges and not five, the listing says three. Overpromising costs us a return and costs you a week.
The people behind it
A small team, still
Nine of us handle sourcing, testing, packing and support. If you message on WhatsApp, one of these people replies.
AR
Ahmed R.
Founder & sourcingFK
Faiza K.
Customer support leadUS
Usman S.
Product testingMN
Maryam N.
Orders & dispatchFree delivery over Rs 2,500
Nationwide. Cash on delivery available everywhere in Pakistan.
7-day easy exchange
Changed your mind? Send it back with the box and accessories intact.
1 year brand warranty
On every single product, claimed with just your order number.
Come see us
Walk in for warranty and exchanges
You don't have to post anything back. Bring the product and your order number to our Karachi counter and we will sort it while you wait, wherever possible.
Service counter — KarachiApna address yahan likhein
Mon–Sat, 11 AM – 8 PM
Mon–Sat, 11 AM – 8 PM
021 111 785 727Mon–Sat, 10 AM – 9 PM
support@pulsar.pkWe reply within 24 hours on working days
Ready to find your next upgrade?
Earbuds, smartwatches, power banks and charging gear — all covered by a one-year warranty, all available on cash on delivery.
